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Booking Terms & Conditions

TRAVEL DOCUMENTS (Visa, Passport &others)

It is the responsibility of a client to secure all the travel documents before commencing a safari unless advised by Inno Africa Safaris.


Please note that all online bookings require payment of 30% of the total package price at the time of the booking. If the total price is less than 1000 USD or booking is received less than 20 days before your arrival date, full payment is required.

You will be informed by e-mail when you need to pay the balance of your booking which is 20 days before your departure date.

We accept all major credit cards: Visa, MasterCard and American Express.

All Prices quoted on Inno Africa Safaris are in USD ($) and per person, unless otherwise specified. All payments and refunds are due in Dollars. Inno Africa Safaris is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.


All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Inno Africa Safaris reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside Inno Africa Safari’s control.


Inno Africa Safaris reserves the right to alter routes, itineraries or departure times with a prior notice when necessary due to weather or other reasons that are beyond Inno Africa Safari’s control. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.

Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.


The Company hereby, Inno Africa Safari’s is liable to use photographs and videos taken during tours for its publication, article development and for advertising purposes.


Applied cancellation fees differ between packages (including accommodation and/or car rental) and tours.

Cancellation of packages

  • For cancellations received up to 25 calendar days before the scheduled departure, a 15% cancellation fee will be charged.
  • For cancellations received 15 -24 calendar days before the scheduled departure date a 50% cancellation fee will be charged.
  • For cancellations received 7 -14 calendar days before the scheduled departure date a 60% cancellation fee will be charged.
  • For cancellations received within 7 calendar days before the scheduled departure date a 90% cancellation fee will be charged.

If you need to make a change to your tour arrangement you must send us a notification via email at least 3 weeks before departure. For changes which is due in 3 weeks will be free of charge but in less than 4 weeks we charge up to 50 USD per person.


Please note that individual travel insurance is not included in the tour price and all medical costs and other costs involved must be paid by the client. It is therefore strongly recommended that clients take out personal insurance.

We strongly recommend to all of our clients to purchase comprehensive travel insurance prior to departure to meet any contingencies.


Inno Africa Safaris may ask for some personal information and it is sure that they will be treated with confidence as illegal to disclose them. Examples of this would be dietary requirements, disability/medical or religious information etc. The intention of asking for them is to easy the working and ensure the ideal relaxation above all. It will be passed to the suppliers, if it is necessary for them to know this information in order to fulfill the Company’s contract to you.


Joining Safaris comprise of clients with different interests agreed to travel with others looking for the African Travel Experience. Disclosing joining safari prices to other clients is referred as illegal and breaching of the contract. Treating other clients with respect, love and captivating spirit is the key in joining Safaris and highly encouraged.


Booking with Inno Africa Safaris means you accept and abide to the terms and conditions.


Privacy Policy

Inno Africa Safaris accessible at www.innoafrica.co.tz one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Inno Africa Safaris and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect Inno Africa Safaris. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Inno Africa Safaris follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Inno Africa Safaris uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Inno Africa Safaris

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear Inno Africa Safaris, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Inno Africa Safaris has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Inno Africa Safaris’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Inno Africa Safaris does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.